I can't find my account

If you can't access your Epica Beauty account, don't worry — in most cases, the account still exists and can be found by checking the email address used to create it.

Check your email inboxes

Search your email accounts for messages from Epica Beauty, such as welcome emails, subscription confirmations, or purchase receipts.

The email address that received these messages is likely linked to your account.

Don't forget to check your Spam or Junk folder.

Could you have another account?

If you've used more than one email address, you may have accidentally created a second account.

In that case, you may not see your previous assessments, recommendations, or subscription details.

Still can't find your account?

Contact Epica Beauty Support and include:

• a brief description of the issue;
• the email you believe is linked to your account;
• any other email you may have used.